Terms and Conditions

  • Parents/guardians are required to inform/advise children of the rules and instructions for the use of facilities/equipment.
  • Children can enter the play area only under the supervision of a parent/guardian.
  • Children are to be under a strict supervision of a parent/guardian the entire time while on the premises. Adult supervision is critical to ensure that children are in the age-appropriate areas, are using the equipment properly, and are within their physical abilities
  • Children and adults enter the ‘MiMa create and play’ play area in socks.
  • Food and beverages can be consumed only at the tables in the lobby area and in the party room.
  • ‘MiMa create and play’ is not responsible for things lost or left behind.
  • All backpacks, bags and shoes must be left in the designated changing area.
  • ‘MiMa create and play’ is a non-smoking, drug-free and alcohol-free environment.
  • Children need to be supervised by a parent/guardian when using the restrooms.
  • Play-it-safe rules:
    • Do not push or bump into other children
    • Do not run
    • Do not jump off play area structures
    • Do not bring food and drinks to play area
    • Take turns
    • Only one person per swing at a time
    • Respect others
    • Be kind
  • No refund policy
  • Aggressive children, destructive and unable to play with other children will be kindly asked to leave the ‘MiMa create and play’ without a refund.
  • The parent/guardian is responsible for destruction, devastation of toys by their child.
  • To ensure complete safety for children ‘MiMa create and play’ have installed monitoring
  • The owner and the staff of ‘MiMa create and play’ are not responsible for the safety of adults and children who are not obeying the rules.
  • Children ages 9 months up to 16 years are considered paid guests. Adults are free.
  • Purchase of a ticket constitutes acceptance of the rules.
  • 4% service charge on all card transactions
  • All birthday party deposits are non-refundable, however birthday party can be reschedule upon availability.
    • If an event needs to be cancelled, we can offer open play passes valued at the deposit or reschedule up to 2 years in advance.